Tap for tickets to see the artists and teams you love. Hi Jan,Thank you so much! At past Avett shows - the first 25 rows are GA with a mix of rows in there set aside for VIP. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. If you have never been to Red Rocks, just being in the venue is worth the trip. HiA,Thanks for reaching out to us and providing feedback. ~VP, Contact Center. You can make them small, because when you are chosen to buy tickets, the page turns gray. Thank you! I am very thankfull. ~VP, Contact Center. ~VP, Contact Center. If I end up just eating the cost, it will be a drag, but not the end of the world, so just wanted to see if anyone had any suggestions here. This means that all ticketing for the Grand Ole Opry and the Opry House venue, the historic Ryman Auditorium, as well as the Opry's "Ole Red" Blake Shelton-themed venues in . Click here. Sierra H was extremely helpful, patient and professional. Do you get better tickets during a presale? - TM Presale Codes 2023 Opry. It said PER PERSON, not PER HOUSEHOLD! AXS Mobile ID Ticketing FAQs | T-Mobile Arena Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. Thanks for the review and enjoy your event! I expect much more from AXS!!! 4 tickets is NOT hording tickets. Dont see anything you are looking for? AXS Premium Seating is just AXS resale/scalpers hub. 30 minutes before the tickets go onsale, they will give you the opportunity to join the waiting room. ~VP, Contact Center. There's no way AXS can hope to be highly rated without it. This app may share these data types with third parties. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Official Tickets and Your Source for Live Entertainment | AXS.com Can someone explain the seating/ticketing for Red Rocks Show EASILY SELL YOUR TICKETS Plans can change. Red Rocks is a phenomenal venue to see a concert no matter where you sit. Click here. Special hors doeuvres. Besk vr hjlpsida fr mer hjlp och support. Official tickets and your source for live entertainment. they could definitely learn a thing or two from her. Treat yourself to special perks in our Circle Room premium lounge before and during the show! I feel like it's going to be difficult to find a buyer at this price, so it would appear I'm just stuck with these tickets and eating the cost. Buying Tickets - AXS Help Center Thank you LADEJA! Every package is different, and each artist will offer their own unique experience. more, You seem to have JavaScript disabled. I guess this is what you get to do when you're a monopoly. Once it turns gray, make it bigger and then buy your tickets! Thanks for the review and enjoy your event! They said 2 tickets per person for a recent Hozier concert upcoming in MPLS. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. This would have been a five star rating if AXS would have given me mobile or printable tickets to replace the ones I didn't receive in the mail. We no longer trust this company and are appalled by the treatment. Frequent disconnects, logouts, failed connections, and several features they say exist but don't. I am a big fan of axs and can get great seats by utilizing just a couple of tricks. Stefan is a great addition to our team. Requested URL: www.axs.com/events/482155/joe-bonamassa-tickets, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/103.0.5060.63 Mobile/15E148 Safari/604.1. I also don't like to be any further back than Row 50. Nobody wants to miss out on tickets completely and if you are told that youd better buy the presale instead of waiting for the onsale it means that the onsale can hold better tickets and better inventory so that others who might not accept 200 level or back of the floor wont have to they can squabble over the good seats that werent sold during the presale. This next step is the most important, copy the URL for the waiting room and open numerous other pages or, even better, in Internet Explorer once the waiting room opens, make the window small and then simply click CTRL+N to open new windows with the waiting room. She paid with her own money and we paid with ours. Martha was very helpful, but was totally an unnecessary step/hurdle to change my email address. This does NOT happen in every case weve seen venue newsletter presale codes unlock front row center, but rarely and not at all recently . Its all a fan needs, all in one app. Don't buy expensive tickets from brokers if you can avoid it- instead buy your tickets directy from the box office and get a fair deal. Martha J had to dig very deep to find my tickets after they got lost in the system and the venue name changed. Enjoy exclusive access to the Circle Room premium lounge one hour before the show through the end of intermission. Rows 1 & 70 are always reserved for handicap seating at Red Rocks.". LaDeja is a great addition to our team. Companies can ask for reviews via automatic invitations. We have been wanting to go to a concert at Red Rocks but there doesn't seem to be a lot of information online about the difference between reserved tickets and general admission. You will then be placed in the Waiting Room: Lendia F is a great addition to our team. Hi Y,Thank you so much! Has anyone had any luck reselling AXS tickets on their site? This from the Red Rocks website - "The seat rows are numbered bottom to top 1 through 70. What does face value mean? | What is a pre-sale? You will then be placed in the Waiting Room: It will open the page once the onsale starts, select your tickets and be fast: If you dont want the tickets, the bummer is you have to restart and then join the Waiting Room again. IP: 185.6.9.159 No violations at all and they TOOK OUR TICKETS BACK. We are dedicated to making the needed changes so in the future you have the best experience. before even the presale, and most of the front end bullshit like queues and wait times are designed to make it harder for the normal consumer to get a fair deal. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) Woman on phone was at least kind even though she couldnt help me either. AXS Premium tickets give all fans safe and easy access to incredible tickets at market driven prices for many of the most popular events. Enjoy exclusive access to the Circle Room premium lounge one hour before the show through the end of intermission. So for theatre events Amex is usually the best especially for Broadway shows where Telecharge is selling tickets. Be careful, your computer might not be fast enough to handle that many windows, test it first. HiMC,Thanks for reaching out to us and providing feedback. Do not buy scalped tickets. What is AXS Premium? So after waiting in line I had to go to another line for printed tickets. We are dedicated to making the needed changes so in the future you have the best experience. Venues owned and operated by AEG utilize their own ticketing website to battle Ticketmaster www.axs.com. User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) GSA/219.0.457350353 Mobile/15E148 Safari/604.1. 5 stars!But the AXS App gets 1 little star only. Thanks for the review and enjoy your event! Thanks for the review and enjoy your event! The ticket industry is broken, and the entire business of event sales needs a serious overhaul. Slim chance of course but..2) No customer service support PHONE # !? And why did I pay such exorbitant surcharge fees for THIS experience? Lower has better view of performers, higher has better views of the setting and looks out toward plains which can be remarkable. Thanks for the review and enjoy your event! There is also no search option to look for seats. ~VP, Contact Center. BUT SHE TRACKED THEM DOWN! Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. Front Row Mezzanine, Front Row Balcony these are often made available during an Amex presale, provided you have the platinum or centurion card, or the phone number for customer service at least . Martha J is a great addition to our team. But LaDeja provided outstanding service! I was unable to attend my event due to a workplace injury, and Jessica was able to empathize and help me get a refund! Typically the next 30-35 rows are Reserved - so up to around row 60. It works essentially the same as the web browser. Opry House If your tickets are eligible for resale, AXS Official Resale may be utilized to sell your tickets. We built tmpresale.com so you can quickly find the presales and passwords for the hottest concerts, sporting events, theatrical productions, family shows, circuses, wwe events and more happening in the United States and Canada. It makes it special because the band is looking a lot of the audience straight in the eye. Buying tickets to a show can be exciting enough. A total waste of my time.Soon after I posted this, AXS responded with a canned reply that they have used word-for-word to reply to other negative reviews. It would seem you are only able to sell AXS Premium tickets on their dedicated platform, and for some reason I can't list them for a lower price than I paid, it will only allow me to list them for the full amount. }); Greta Van Fleet Presale Codes and Ticket Info, Ani DiFranco Presale Codes and Ticket Info, Parker McCollum Presale Codes and Ticket Info, Nate Bargatze Presale Codes and Ticket Info, Jo Koy Presale Codes and Ticket Sales Info, Craig Ferguson Presale Codes and Ticket Info, Andrea Bocelli Presale Codes and Ticket Info, Jordan Davis Presale Codes and Ticket Sales Info, Umphreys McGee Presale Codes and Ticket Info, Chelsea Handler Presale Codes and Ticket Info, Chris Stapleton Presale Codes and Ticket Sales Info, All-American Rejects Presale Codes and Ticket Info, Tedeschi Trucks Band Presale Codes and Ticket Info, Regina Spektor Presale Codes and Ticket Info, Anthony Rodia Presale Codes and Ticket Info, Chris DElia Presale Codes and Ticket Info, Chris Young Presale Codes and Ticket Info, Jason Bonham Presale Codes and Ticket Info, Loreena McKennitt Presale Codes and Ticket Info, Elvis Costello Presale Codes and Ticket Info, Kathleen Madigan Presale Codes and Ticket Info, Jeff Dunham Presale Codes and Ticket Info, Ali Wong Presale Codes and Ticket Sales Info, Lauren Daigle Presale Codes and Ticket Sales Info, Eric Clapton Presale Codes and Ticket Info, Diana Ross Presale Codes and Ticket Sales Info, Queen and Adam Lambert Tour Announcements, Dierks Bentley Presale Codes and Ticket Info, Angela Aguilar Presale Codes and Ticket Info, Jim Jefferies Presale Codes and Ticket Info, Lindsey Stirling Presale Codes and Ticket Info, How to get American Express Presale Tickets. ~VP, Contact Center. It got down to 16th then it froze. PSA: Be careful using AXS when purchasing your tickets So great to have been helped my tammy. Sample delicious bites from Nashville favorites. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. ~VP, Contact Center. Tammy was very responsive and great to work with. On top of that, he accidentally purchased them on my AXS account, leaving me with 6 tickets for Halloween night, since i'm over the limit, it has me concerned about my tickets being canceled, although AXS agents have told me this won't happen. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. I only downloaded this application because it was required to buy tickets for a performance in Nashville. The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. Dominique on the other hand that I attempted asking the exact same info of was completely useless, didn't offer anything for info/explanations and had me wishing I'd had used Ticketmaster instead. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. This might be on the server side but regardless, something to fix. Discover our 2022 Class of Country's Rising Sound. Scan this QR code to download the app now. Sign-Up For Our Newsletter. THE DEPOT: Located next door to the 7th St Entry, The Depot Tavern is open 4 p.m. - 11 p.m. every Wednesday through Saturday. Nothing will change until we stop rolling over and paying double the face value to scalpers for tickets. Join a small group of fans for an Opry evening you won't forget. What if you live in one of the other 200+ countries ?! I got to the event, having paid for 10 tickets, and the etickets didnt work. The worst part is that consumers found all this out, demanded change, and nothing happened, which emboldened the industry to further screw us over since there's no repercussions now. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. We are working hard to provide the best customer experience so your feedback does not go unnoticed. The live chat rep Lendia F was really helpful. It was more on my end where I didn't hit submit on creating the account Ha! There's also been comments posted on other sites that up higher there's a lot more people smoking (and not just regular cigarettes) even though smoking is not allowed. Data privacy and security practices may vary based on your use, region, and age. Replies to negative reviews in < 24 hours. As strange as it may seem American Express is often the worst option during a presale. They actually read what I was asking and responded with answers appropriate to my questions, explained the axs.com vs fanaccess vs mobile app, reassured that all will be linked correctly and name fixed after I email some info. How can I buy tickets? Copyright 2023 Apple Inc. All rights reserved. We are gutted about this as we did nothing wrong. This is puzzling to some people: Why would the promoter assign American Express not so great blocks of seating? That could mean that hundreds or even a thousand people in a major city might be trying to buy tickets during a fanclub presale. Let us know what you were doing when this page came up, plus your IP and request ID Tammy is a great addition to our team. Overall very bad experience and I will be uninstalling it until the next time I'm forced to use it for a show. All staff were instructed to say no refunds by default. Martha was very helpful navigating a few aspects of the AXS website and in changing my email address, which, unlike certain other MAJOR ticket sellers, one cannot do online in the account section once logged in. http://www.axs.com/se/about-privacy-policy.html. Reddit and its partners use cookies and similar technologies to provide you with a better experience. AXS Help Centre Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats, AXS Premium and more. We use dedicated people and clever technology to safeguard our platform. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Take home a memento of your amazing night. Guys what are "AXS Premium" tickets? : r/tylerthecreator - Reddit They are not some kind of premium deal or anything offered by the artist, it's just AXS giving scalpers a storefront to fuck you over. She also checked in after short silenced periods to let me know she was still on the call and was actively working on my issue. Laura M was able to solve my problem the day of the event and make sure my tickets were delivered on time! The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! American Express Password:8002973333, Bryan Adams Watch this video for. She helped me with an issue I've had for over 5 months now in just a few minutes! The rows are big and a lot of people will eventually cram down in this area. While we cant be certain, we have a working theory which can probably be extended to ALL presales, possibly including fanclub presales and that is as follows: If people are desperate for tickets they are more likely to buy the first tickets that are available, even if those tickets are farther away from the stage. Live Nation Password for April: VINYL Your seat number is located on the tag on the front of your seat. Subscribe for updates, events, offers and more. ~VP, Contact Center. How do I get a pre-sale password? ~VP, Contact Center, Shar'Da B. ensured that my issue was resolved and it was truly appreciated. Here's everything you need to know about VIP packages, how to buy one, and why they're worth the splurge. I had to get on my phone. JoelWilliams24 1 yr. ago That is definitely worth a shot. Tarah was quick and efficient with finding an answer to my issue. Which presales have the best seating? Rows for General Admission and Reserved Seating vary from show to show. Will I get better seating during a presale? Thanks for the review and enjoy your event! Premium Members have Total Access to our complete collection of presale info including all passwords. It will continue to be open for MN Timberwolves home games from 4 p.m. - 11 p.m. and/or when there is a show in the First Avenue Mainroom or 7th St Entry. Special hors d'oeuvres. They have multiple kids of cards and different levels of access during their presales, we cover them in a bit more details here. Since it's all bench seating, how does the ticketing work? Treat yourself to special perks in our Circle Room premium lounge before and during the show! Hi Maanasa,Thank you so much! Buying Basics Why am I not able to pick my exact seat when buying a ticket? The developer provided this information and may update it over time. Think again. We were able to obtain the four-day passes we wanted, and have been trying to figure out how to unload the other tickets. Choosing seats at the venue was a frustrating experience because the app kept freezing up when browsing for tickets. Have fun this weekend everyone! Super helpful! Nashville, Tennessee 37214, Ryman Auditorium Its all a fan needs, all in one app. If you're willing to eat the premium cost, I'd definitely buy one of those halloweens off you for ~$120. If I have XCover ticket insurance and miss an event, can I get a refund? Avett Brothers shows at Red Rocks are really special shows - those guys adore the place and it shows in their playing. it wouldn't hurt it more individuals at the company exuded the same customer service as she does. I need answers on how to access my VIP shuttle passes for Weekend 2 of the New Orleans Jazzfest. found at the bottom of this page. But for stadium shows its a little trickier in some cases if you search for Amex tickets you find a ring of seats around the Middle (200/300) level and some on the floor in the back half. Very much appreciated. So beyond disappointed! What is AXS Premium? - AXS Help Center By purchasing tickets directly from AXS (the official event ticketing provider) fans can eliminate the risk of purchasing tickets that may be considered lost, stolen or counterfeit. Here you will find tips and tricks to get the best seats for events on sale through AXS. Now, tell me why this is happening. This is the version of our website addressed to speakers of English in the United States. Since 2006 (yeah really) we have been a premier source for fans, ticket brokers, concierge services, personal assistants and anyone who needs quick, affordable and 100% Guaranteed Access to presale passwords. TRANSFER TO FRIENDSIts super easy. Site Map | This from the Red Rocks website - "The seat rows are numbered bottom to top 1 through 70. Kaci C, AXS USA was very friendly and helpful. So beyond frustrated with this company. HiJacqueline,Thanks for reaching out to us and providing feedback. This update includes performance improvements and bug fixes. and our As noted sound in the 10-20 rows is about as perfect as you will ever hear. Thanks for the review and enjoy your event! This topic has been closed to new posts due to inactivity. She was working with a team who really worked on making things happen. Can anyone explain? In the past Amex cardmembers have been given access to seats in the first ten rows even though those tickets are premium seating and the producer is already charging a higher rate for them. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. HiJanine,We're happy to hear Tarah was able to help you! So please be as cautious as possible when going through AXS. What we have found over many years is that a certain kinds of presale can give you great seating and . Thanks for the review and enjoy your event! Artist Visit. They did a quick job and responded in a timely manner. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. } There was no way for me to respond in the chat.The number that I was given to call 888-929-7948 was a medical alert sales promo. Get all of your passes, tickets, cards, and more in one place. Klicka hr fr att kontakta oss. We are dedicated to making the needed changes so in the future you have the best experience. if (typeof sfsi_widget_set == "function") { Rob Zombie & Alice Cooper Then Friday night we get an email that we were hording tickets - 4 - and they took them all away. Thanks for the review and enjoy your event! Hi M,Thank you so much! We are dedicated to making the needed changes so in the future you have the best experience. Front row or on the aisle? Get up close with one of the nights country artists as they step in the Circle Room to say hello and welcome you to the Opry. Here are 8 tips for writing great reviews. ~VP, Contact Center. The limited competition of the fanclub presale gives real fans the edge there are fewer brokers trying for tickets, and far fewer moms and dads hoping that they can buy tickets for their kids. Feel free to ask, we are always glad to help! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you are using a presale, which I always hope you do, you will want to enter your password. That is my general rule of thumb - as long as I can get reserved seats in the first 50 rows, I will go. The bottom line: Livenation knows how to suck as much money as possible out of each attendee to their concerts, holding back good tickets until the rabid demand of the presale is over seems like just another way to make selling every seat in the house that much easier. Ticket Tips: VIP Packages and Upgrades - Ticketmaster Blog Live Nation Mobile App Password: COVERT For the concert we looked at, there were GA tickets at all different price points but we were under the impression that GA was just first come first serve for seats. It seems AXS does not understand that security needs to be balanced with customer convenience. Only downloaded this app because the axs website was fully broken. This site is exclusively for presale passwords, presale codes and early access to tickets using special offer codes. ~VP, Contact Center. Cookie Notice EASILY SELL YOUR TICKETSPlans can change. Hozier is her favorite and she was going to get to see them in her home state and not spend a FORTUNE and now this. { Are AXS Premium tickets sold for every event? I didnt get a solution to my problem. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. I feel so bad for my daughter. Besk vr hjlpsida fr mer hjlp och support. For a loud band, I like to be up higher. We have no proof of this just a lot of onsales and presales over the years and many reports from fans and brokers as to which kind of presale seems to draw from the better pool of tickets. USE TICKETS WITH THE APPNo paper required. All destination festivals should have the digital/ printable options. Even worse, she needed me to set up an entirely new account to change my email address and then needed to "merge" the accounts. So they send me the email, I click Verify Device, which takes me not to the app but to the website, which greets me with an error message in a red box: This session has expired. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 6,538 Excellent 4.3 VERIFIED COMPANY www.axs.com Visit this website Write a review 4.3 total 65% 5% 2% 2% 1-star 26% Filter Sort: Most relevant Dan Abramsky 3 reviews CA Updated 18 hours ago Up high is GA again - and it gets pretty chatty up there - but you don't have a high climb to concessions. Terms & Conditions | she told me I could not be on Wi-Fi when using the app so she hung up on me. Thanks! For more "perspective" you might want to read this thread: http://www.tripadvisor.com/ShowTopic-g33388-i253-k7209443-Denver_this_summer_Red_Rocks_Question-Denver_Colorado.html. The view from "up in the nosebleeds". Want to make your Opry night extra special? Much appreciated and so happy not to deal with hassle- great customer service, even if I had to wait a while in queue. Tickets can be purchased at the bar ticket window. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. But there are no viewable tickets with bar codes, which is what the agent at the door will want to scan tonight. Rows for General Admission and Reserved Seating vary from show to show. It should serve to make the concert going experience straight forward and generally pleasant, but instead acts as the biggest obstacle to any event going experience. ~VP, Contact Center. she is an exemplary employee and should be considered a valued asset of the company, HiMark,Thanks for the review! Lets begin with the presale thats most likely to give you really good access to tickets: The Fanclub Presale where each fanclub member gets their own unique code (codes that cant be shared on sites like this). These in-demand tickets to concerts and other events are made available by artists and event organizers through AXS. It's all a fan needs, all in one app. Anyone can write a Trustpilot review. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. I had no trouble signing in and viewing my tickets at that time. Kaci C. is a great addition to our team. after having agents give me the runaround on several occasions she was able to fix the issue in a matter of minutes. What's a VIP Package? Dont see anything you are looking for? Ticket Insurance What is ticket insurance? Thank you again! No point in calling for help. What we have found over many years is that a certain kinds of presale can give you great seating and access, while for some other presales always seem to look like the 3rd tier inventory that promoters just want to unload as fast as possible on unsuspecting fans. sfsi_widget_set(); ~VP, Contact Center. Hi jnphillips,Thank you so much! Alternatively, you may use, Hyatt Regency Denver At Colorado Convention Center, Baymont by Wyndham Denver International Airport, The Brown Palace Hotel and Spa, Autograph Collection, Embassy Suites by Hilton Denver Downtown Convention Center.