The staff speaks multiple languages, including English and Spanish. We pride ourselves on offering interesting and delicious dining choices, and we're thrilled to hear that you enjoyed them.Thank you again for choosing to stay with us and for sharing your feedback. I would stay here again. Good service and tasty breakfast. Balcony There are no extra beds provided in a room. Review tags are currently only available for English language reviews. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Hilton Palacio del Rio 931 Reviews. Each room at the hotel has a private balcony, a plasma television, high-speed Internet access and comfy bedding. It made our time in San Antonio very special. However after the first night, I checked the rate and it was $224. Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. Balcony overlooking the river was great. Sounds like we got a few things right during your stay, and hopefully we'll see you again. Log In. Dear dmillerpac, Thank you for your recent stay and sharing your 5-star review! 200 South Alamo Street, San Antonio, TX 78205, Lock in the lowest price from these sites. Visit Family Vacation Critic on Instagram! The hotel features rich South Texas stylings and original art with the room interiors consisting of five different decor designs executed with custom built furniture by W.R. Dallas Furniture Studio, in San Antonio and rich fabrics in harmony with the overall theme of royal Spanish living. The restaurant did not have any light breakfast item. Price not available for the given date range. No bottle water. Definitely was not worth the price. . Flat-screen TV If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. We hope to have the pleasure of welcoming you back soon. Varied breakfast at the hotel restaurant;))). Pilar, our server, was wonderful. Please wait, we're checking available rooms for you. Rooms could use a little refurbish. Approximate prices in USD for a 1-night stay. In regards to management Nikka is a phenomenal manager and was able to ensure that visitors and HHonors members have everything they need to have a, Dear Melody X, Thank you for your recent stay and sharing your 5-star review! Hilton Palacio del Rio - Wikipedia All was great! Also, I apologize for the room and extras you requested. It's true that we are not in control of these variables, but do try our best to make our guests feel at home if not venturing out for a lively evening. There is a small built inn cooler and the room layouts are really great. The bed was comfortable, after a long drive. Tracie. Boasting location near The Alamo History Museum, this San Antonio hotel comprises 485 rooms and 2 restaurants. Price was good too. All in all it's clean place, they have big beds. We are sorry we failed to deliver on your expectations, and will pass along your comments concerning your reservation concern with the Front Office team. Which room amenities are available at Hilton Palacio del Rio? Flat-screen TV (worth around $25/person when including tax). Hotel is perfectly situated within walking distance of all attractions we were interested in. Do the rooms of Hilton Palacio Del Rio Hotel include a workspace? Popular attractions Alamo and AT&T Center are located nearby. We were celebrating our 30th Anniversary, and we could only stay one day this time, we had a funeral also to attend. We are glad to hear that you found our hotel to be ideal for your stay.We appreciate your feedback about the rooms and will certainly take it into consideration as we continue to improve our hotel. The restaurant was excellent, I ordered excellent dishes. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 1,467 reviews. Hilton Palacio del Rio - Home - Facebook San Antonio Museum of Art is 25 minutes' stroll of the business hotel and San Antonio International airport is 25 km away. Combine these deals with our all-devices booking engine, strict privacy focus, and world-class Showcasing a city view, this accessible room includes a roll-in shower. Some rooms of Hilton Palacio Del Rio Hotel welcome guests with the following facilities: Can I cancel my booking at Hilton Palacio Del Rio Hotel San Antonio? Hilton Palacio del Rio: Room Service - See 3,878 traveler reviews, 1,201 candid photos, and great deals for Hilton Palacio del Rio at Tripadvisor. It was a scramble just to park your car in line, when there were other card waiting. We can completely understand your sentiments and would recommend a city-view room during your next stay. Until then, happy travels! Tripadvisor performs checks on reviews. When booking more than 9 rooms, different policies and additional supplements may apply. egg benedict). See more of Hilton Palacio del Rio on Facebook. Hilton Palacio del Rio accepts credit cards. Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. HILTON PALACIO DEL RIO - Prices & Hotel Reviews (San Antonio, TX) The breakfast and lunch were good. Directly Henry B. Gonzalez Convention Center 2 blocks Alamo Hemisfair Park. Claim your listing for free to respond to reviews, update your profile and much more. The Hilton made it happen. Balcony overlooking the river was great. Clean place with very good service and drinks. San Antonio Marriott Rivercenter comes in at 83 with endorsements from 5 sources including Star Service, Oyster and Frommer's. At our property, internet in common spaces and the guest rooms are free for all Hilton Honors members. Room was clean and comfortable. Tracie, We are Hilton Honors members, I'm putting that upfront. Hi AgentAndrea, We're so glad to see that your stay at our hotel was an A+! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Now $280 (Was $397) on Tripadvisor: Hilton Palacio del Rio, San Antonio. Your compliments are appreciated and will be shared with our team members. Were checking available properties nearby. Sounds like we missed the mark on providing you what you deserved. and fun! Learn more about us. The bed was old and uncomfortable. no room service in the morning was disappointing. The room prices were a good value compared to the other hotels and the location is the best on the river walk. Your comments are appreciated and will be shared with our team members. Loved how close to other entertainment and food places. Room was clean and comfortable. Flat-screen TV Great location on Riverwalk. Additional sorting options might be available (by type of traveler, by score, etc). This was my third stay at this hotel in for the last two uears and the last one. Trips Alerts Sign in. REEA Conference brought me to a Hilton in San Antonio! Who does that!? Very Good. Discover, This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. It is our goal to ensure each guest feels cared for and it is apparent that we succeeded at this during your stay. Taxes and fees that are shown are estimates only. Inbox. Room Service - Review of Hilton Palacio del Rio, San Antonio, TX Our team of parents and travel experts chooses each product and service we recommend. our exceptional Food & Beverage team crafted a specialty drink menu for River's Edge! HemisFair Park can also be found only seconds away along with a number of area golf courses. HILTON PALACIO DEL RIO in San Antonio TX at 200 South Alamo 78205 US. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Wonderful safety & Loss Prevention staff. Iron, 320 feet Being diamond was granted a river view upgrade and the full buffet breakfast was up to par of and above avg. We truly value your loyalty to Hilton and hope to welcome you back for a true 5-star Palacio del Rio experience in the future. Private Bathroom Our team is dedicated to ensuring that the historic hotel remains a shining beacon for true Texan hospitality for years to come.We so appreciate your kind words regarding out dedication to cleanliness, refined guestrooms and the history which we were built upon. During your visit, that room type was sold out and we were not able to offer a quieter room. Hi Luis T., Thank you for choosing to stay with us and for taking the time to review the experience. I stayed at this hotel 25 years ago and again about 10 years ago. Everything was great, no complaints, I recommend it. Refrigerator Great service. 1 KING CITY VW MOBILITY ACCESS W/ RI SHWR, PRIVATE BALCONY-REFRIGERATOR-MP3 CLOCK, HI SPEED 9.95/ DAY-SERENITY BED-LUX LINENS, 2 Dbl City Vw Mobility Accessible W/ Bathtub. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hilton Palacio Del Rio provides such facilities as an outdoor swimming pool, a patio and a gym. The 4-star Hilton Palacio Del Rio Hotel is placed in the centre of San Antonio, near The Alamo. I had a very pleasant stay. This is the version of our website addressed to speakers of English in the United States. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. If you want to request something specific, you can do that after you select your rate. Communication was challenging, wi-fi was bad. Chaise lounge in room to enjoy the view or two chairs on the balcony. We also had to call ahead to get the car, which took 10-15'. This is a Preferred Partner property. Ideally, we'd publish every review we get, positive and negative. Well done to all! If you continue to use this site, we will assume that you are happy with it. We liked hilton palacio del rio 4-star hotel in San Antonio. We are glad to hear that our team members made you feel at home and that you found our hotel to be impeccably clean. Well done to all! I can't wait to go back! 2 Dbl River View Mobility Accessible Bathtub. Which popular attractions are close to Hilton Palacio del Rio? Unique hotel, 16 miles from San Antonio International airport. Are there any good restaurants close to Hilton Palacio Del Rio Hotel? Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. A fantastic beach, lovely view. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. Forgot . Tracie, Okay, here is a frequent travelers opinion of the Hotel Palacio in San Antonio. Yelp users havent asked any questions yet about Hilton Palacio del Rio. Great staff. Featuring a flat-screen TV with cable, this room offers a fridge. There just seems to be too many "chiefs" and not enough "indians". We had a pleasant stay during our weekend. Dear Serra S - Thank you so much for taking the time to tell us about your perfect stay and thank you for being our guest! Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. 200 South Alamo Street, San Antonio , TX, 78205, US. Does Hilton Palacio del Rio offer any business services? Ideal location, at walking distance from Rivercenter Mall. Hi Aemdad, Firstly, thank you for your years of loyalty to our property. However, our bedding is custom designed by Hilton-to-Home for our hotel guests, offering extra coil support and patented quit-top mattress. Hilton Palacio del Rio - UPDATED 2023 Prices, Reviews - Tripadvisor We are up in our age and know electronics are difficult at times. This double room has a balcony, cable TV and air conditioning. Impressive lobby. The Hilton Palacio del Rio boasts an ideal location directly across from the Henry B. Gonzalez Convention Center. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The lobby is beautiful and the upstairs bar was very nice. Until then, we wish you happy travels! Guests can watch the downtown cityscape from a garden terrace. Hilton Palacio Del Rio offers 485 accommodations with laptop-compatible safes and video-game consoles. Juan from Hilton Vacations was especially helpful and knowledgeable. They're also applicable regardless of the comment's tone. The Hilton Palacio del Rio features an ideal location directly across from the Henry B. Gonzalez Convention Center. Location and staff were terrific, exactly what we needed. Air conditioning Safe travels. Yours is not typical of a guest review, and sounds like we could have offered you an extra amenity to improve your stay. She did a great job . This is the version of our website addressed to speakers of English in the United States. Also, all of the guest room beds were changed at our property less than six months ago, so we will definitely look into why the bed in your room did not exceed expectations. Your compliments are appreciated and will be shared with our team members. Any one of them will greet you and ask if you need anything. Tracie. San Antonio city centre can be found within 1 km from Hilton Palacio Del Rio Hotel San Antonio. We're so glad to hear that from the moment you pulled into our front drive, that the team made you feel at home. Guests submit their subscores and their overall scores independently theres no direct link between them. Internet was not free for HH, mattress had deep holes, a breakfast get some food someplace else. Rooms open to balconies. The mac & cheese is superb, we definitely recommend it! Previous Carousel, 2 of 2. Clean modern room with no issues. Bar on River walk, Durty Netty's is a fun sing along piano bar. HemisFair Park can also be found only seconds away along with a number of area golf courses. Guest ReservationsTM is an independent On our way out to leave, Jennifer was standing in the lobby greeting guest. Early check-in, late check-out. more, Review collected in partnership with Hilton Hotels & Resorts. Reserve hotel rooms. The bed was old and uncomfortable. Amenities. Many things to mention - everything was clean, outstanding food, incredibly beautiful views. We enjoyed free breakfasts and I'd have it was the best one we've enjoyed at Hilton properties. Find a Hilton Palacio Del Rio cancellation policy that works for you. It's sure to light up a room full of faces! To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Staff were eager to help, absolutely courteous people. Now 208 on Tripadvisor: Hilton Palacio del Rio, San Antonio. You could also order 1 item from the menu (e.g. Pool was heated and beds were comfy. What payment methods do you accept at Hilton Palacio Del Rio Hotel San Antonio? Loved getting to come here and I would come back! The Arneson River Theater is also located adjacent to the hotel. Great location. Nice base for staycation, totally recommend. Balcony Skip to main content. Hilton Palacio del Rio - San Antonio, TX - Northstar Meetings Group Receiving feedback from our experienced guests is one of the most important forms of consult we can attain and we sincerely appreciate it.It is disappointing to hear that you felt our team was not welcoming and did not make you feel at home. "We are Marshall!"Cheers! Which languages are spoken by the staff at Hilton Palacio del Rio? Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. All staff was affable giving some tips about the city. I liked it, recommendable. We also offer Starbucks in our lobby-level Coffee Cupboard. Well, there is a balcony, but facing construction work, can't enjoy at all. The staff team was courteous, the rooms were updated and equipped with great view and a nice comfy bed, as example. What room types does Hilton Palacio Del Rio provide? Yes, guests have access to a pool and a fitness centre during their stay. It's also great to know that you enjoyed the guest room, private balcony and ideal location on the River Walk. Set along the riverside, River's Edge Caf and Patio Bar offers American and South Texas cuisine. Moreover, high-speed internet access was very useful. Value 4.0. I had a self injury and they were very quick with responding. Are there opportunities to exercise at Hilton Palacio del Rio? Hilton Palacio del Rio - Tripadvisor We agree the parking situation isn't ideal however we lease the top three floors of the nearest available garage which happens to be the one across the street you refer to. The view was beautiful, the service was excellent! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. your experinece with our guest room and will be alerting our operations team to look into the issues you mentioned. Ask Herdfan1 about Hilton Palacio del Rio, Ask Patrick D about Hilton Palacio del Rio. You must show a valid photo ID and credit card upon check-in. In walking distance from restaurants, bars and shops, we're across the street from the Henry B . Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Our team is dedicated to ensuring that the historic hotel remains a shining beacon for true Texan hospitality for years to come. We were able to switch rooms after the 1st day to a Riverwalk view room. San Antonio ; Suites offer more space, sitting areas with sleeper sofas and granite wet bars. opportunity to also recognize those that have dedicated 25+ years of service! Guests can have lunch or dinner at Fig Tree Restaurant within 50 metres of Hilton Palacio Del Rio Hotel. It'll be a delight to share your sentiments with our entire team at our next all-hands meeting. We look forward to welcoming you back the next time you visit! If the River Walk is your primary destination, Hilton Palacio del Rio is the place to We will be back! Very impressive for such an old hotel! Nikka at the front desk got us in the room we wanted. offering over 100,000 hotels worldwide. Overall, San Antonio Marriott Rivercenter is preferred by most reviewers compared to Hilton Palacio del Rio. Below are the meeting, . Hilton Palacio del Rio. The location of hotel was great. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Room Service Wheelchair Access to Common/Public Areas Common Area Internet Access (High Speed & Wireless) . Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. . Private Bathroom if the writer is claiming to be someone else). On-site at the Hilton Palacio del Rio, guests can enjoy an outdoor swimming pool as well as a modern fitness center. Hilton Palacio del Rio, San Antonio - Updated 2023 Prices - Booking.com Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. Room was comfy and had everything I expect in a Hilton ! One service employee stood out above the rest. Hilton Palacio Del Rio Room Service Menu Dining Options River 1 of 2. But we chose this hotel because 1) it was on the riverwalk and 2) it was close to the convention center where I attended a conference for half our stay. Private Bathroom We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Anything you purchase through links on our site may earn us a commission. Tripadvisor performs checks on reviews. Given that we are located in one of the most ideal sections of the River Walk with entertainment and dining venues just steps away from the property, our guests have easy access to the best that our city has to offer, including live music. What are some restaurants close to Hilton Palacio del Rio? What facilities can be found in the rooms at Hilton Palacio Del Rio Hotel? Zachry Company Video, Coordinates: .mw-parser-output .geo-default,.mw-parser-output .geo-dms,.mw-parser-output .geo-dec{display:inline}.mw-parser-output .geo-nondefault,.mw-parser-output .geo-multi-punct{display:none}.mw-parser-output .longitude,.mw-parser-output .latitude{white-space:nowrap}292521N 982916W / 29.4224N 98.4878W / 29.4224; -98.4878. Hilton Palacio Del Rio - Restaurants and Dining King Room with Roll-In Shower - Disability Access. For health reasons, . The Hilton Palacio del Rio is a 485-room, 21-story hacienda-style hotel in San Antonio, Texas that opened in 1968. Guests are required to show a photo ID and credit card upon check-in. but if you want to stay on the Riverwalk beds, wonderful view from our riverside balcony, and we didn't hear any other guests through the walls once. Additional charges may apply. The restaurant staff were great and attentive. Flat-screen TV Thanks Sheila for making our time there special. There was high speed internet access at the property. Coffee Cupboard - Coffee, Breakfast on the go, snacks. It's sure to light up a room full of faces! The front desk and reservations were unwilling to adjust the rate and were calloused towards me. support and you have the Guest ReservationsTM difference. Safe travels. we enjoyed staying at hilton palacio del rio. Tripadvisor performs checks on reviews. A room in Hilton Palacio Del Rio costs approximately $190. 1 rooms, 2 . more, Review collected in partnership with Hilton Hotels & Resorts. more. Juan from Hilton Vacations was especially helpful and knowledgeable. It was a nice stay, the best I had previously. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. 200 South Alamo Street, San Antonio, 78205, TX. The check-in process was quick and simple. And it also had calming view. My wife & I had an interesting weekend & week planned that required changes in progress. This is always our top goal and will be discussed at the next team member meeting. See more questions & answers about this hotel from the Tripadvisor community. I am sorry your experience was not as smooth as it could have been, especially with our valet/front drive. Interesting hotel, ideal location, beautiful bathrooms. JCB, Thank you again and we look forward to hosting you soon! 522, into the hotel. We live in San Antonio but due to my husband's health issues, find it difficult to travel anymore. Meeting Rooms and Banquet Rooms at Hilton Palacio Del Rio. Fee If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. There are other more serious problems that need to be fixed. In-room wired and wireless Internet access is available for a surcharge. Hilton Palacio del Rio is in the best location, right on the riverwalk, walking distance to the Alamo, River center mall, food and right next door to La Villita. Capacity chart. Dear nolatraveler12, Thank you for choosing to stay with us and share your 5-star review! Certain units feature attractive interior along with carpeted flooring. My husband and I stayed their a few weeks back. Food always a delight! Hilton Palacio Del Rio Reviews, Deals & Photos 2023 - Expedia The staff was unfriendly and cold, Ask 408francesf about Hilton Palacio del Rio, Ask Kelley S about Hilton Palacio del Rio, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, Holiday Inn San Antonio-Riverwalk, an IHG Hotel, Relax with a $100 Spa Credit with Your Stay, Holiday Inn San Antonio SeaWorld, An IHG Hotel, JW Marriott San Antonio Hill Country Resort & Spa. The most expensive day is usually Friday. Some units at this hotel are fitted with blackout drapes and air-conditioning, and such self-catering options as a coffee maker. cheap hotel, soundproof room, loved the bed. Hilton Palacio del Rio is open Mon, Tue, Wed, Thu, Fri, Sat, Sun. If the River Walk is your primary destination, Hilton Palacio del Rio is the place to stay. The property reserves the right to pre-authorize credit cards before arrival. The hotel opened 5days early on April 1, 1968. Iron, 380 feet Stunningly beautiful and exceptionally clean hotel, exceptional location on the Riverwalk. A portion of H.B. The night staff of Mitch, Fransico & Mariah made us feel at home as we watched our favorite sporting events & enjoied perfectly made cocktails. Enjoy free WiFi, breakfast, and a 24-hour fitness center. Yes, valet parking is available to guests. if you stay here and like to go to sleep before midnight, get a room facing away from riverwalk. Hi F2277ASmatthewb, Firstly, please accept our sincere apologies for not exceeding your expectations during this stay. No big deal, but for $42 per day for parking, it is WAY to inefficient. The facility was nice and clean. There are more places to choose from in the, hilton palacio del rio hotel san antonio, hilton hotel san antonio, hilton san antonio, palacio del rio hilton, san antonio hilton, 200 South Alamo Street, San Antonio, TX 78205. Hi Aemdad,Firstly, thank you for your years of loyalty to our property. We appreciate your feedback about the rooms and will certainly take it into consideration as we continue to improve our hotel. The location was close to the conference center and on the river walk. Our guests praise the helpful staff in our reviews. Until then, we wish you safe travels. The hotel, built in 1968, where I had stayed in 1970, was spotlessly clean, and up to date rooms. They had an easy check-in. Private Bathroom Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law. Breakfast offered plenty of excellent meals. HILTON PALACIO DEL RIO, SAN ANTONIO, TEXAS: 1.202 fotos, comparao de Reasonably spacious room ; early check in ; nice beds. They very well know about the problem, but the night manager told me "it is out of our control". Business travellers will have access to meeting rooms and a conference space provided on site. Air conditioning Riverwalk, Alamo plaza, Market Square, shopping and great dining were within a comfortable walk. Your compliments about Nikka and Carlos and the food in our outlets have been shared, and we thank you for taking time to let us know what we got right. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Which airport is close to Hilton Palacio Del Rio Hotel? Our team of parents and travel experts chooses each product and service we recommend. Swimming pool #1: Closed from Sun, Nov 01, 2020 until Sun, Feb 28, 2021. We recommend booking a free cancellation option in case your travel plans need to change. 15 mins walk to the center. Review collected in partnership with Hilton Hotels & Resorts. All rooms were placed in 46days and the structure was completed in a record 202 working days with crews working around the clock in staggered shifts. Cleanliness 4.6. Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. The hotel also provides guests with private balconies in every guestroom. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. You can return to this list any time via the navigation menus at the top of the page.