Full details of how to activate your card will be provided in your welcome letter, to which your card will be attached if its been sent in the post. Withdrawal charge 600 HUF, JPY Japanese Yen First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial . Spend in 36 million locations around the world*. Before leaving the UK, make sure you have activated your Travel Money Card. It's separate from your bank account to prevent identity theft and can be loaded with up to22 currencies at any one time. It may be necessary for us to request further information from you so that the order can be completed or to comply with regulatory requirements. You can load your Post Office prepaid travel card with funds in any of these 23 currencies: You can top up your card with between 50 and 5,000 in any of the currencies listed above. Refunds are only obtainable by the original purchaser. Withdrawal charge 2.5 USD, AED UAE Dirham If youre using a smartphone, please ensure you are using portrait view to minimise issues whilst ordering. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. xref N7yR!N#,"4-)PYAaKqlT{h1 Evidence of holiday cancellation may be required in order to obtain a refund. Please note that this is not a secure way of sending information. Withdrawal charge 12.50 DKK, GBP Pound Sterling Refunds exclude any bank or other charges that a purchaser may have incurred at the time of purchase. You can top up funds on the card and transfer currencies between different wallets for these currencies easily in our travel app or online. Post the following documents or email a photo/scan of them to us: Post to: FREEPOST, POST OFFICE, CUSTOMER CARE. Apply for passports, licences and permits, get documents certified, your identity verified. hb```b``ee`e`bb@ !6 da8n599p&0i:~xqC Withdraw 200/month free with Curve Blue, 400/month free with Curve Black and 600/month free with Curve metal (weekend fees apply). Travel Money Refund Guarantee | Post Office 0000183849 00000 n Protect whats most important to you from your mobile phone to the future of your family. Wise is the trading name of TransferWise, which is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, Firm Reference 900507, for the issuing of electronic money. This would mean your transaction has gone through two exchange rate conversions, which will increase the total cost of your transaction. The card can be used in over 30 million locations worldwide. hA 04s\GczC. Full details can be found on the letter that comes attached to you your card. We provide a range essential financial services, from savings, borrowing to money transfers. Please use the form below to ask a question, report a problem or suggest an improvement, and our customer care team will get back to you soon. For example, if you go to Brazil and use your card at a local restaurant, youll be charged the cross-border fee of 3% as Brazilian real isnt supported by the card. Max daily cash withdrawal: 2,500 DKK Max daily cash withdrawal: 2,500 CNY Our multi-currency card allows you to load any of the 22 currencies we offer. xa}r Withdrawal charge: 3.5 NZD, PLN Polish zloty 0 Your change of PIN can only be done at UK ATMs that accept Mastercard and offer the PIN change facility. 0000007578 00000 n Alternatively, you can call our automated line on +44 (0)20 7937 0280 and select Option 1. The card is contactless and can be managed using the Post Office Travel app. Compare prices of holiday essentials across a range of popular tourist destinations. If youre in a country where Chip & PIN isnt as widely available (such as the USA), you may be asked to sign to verify your purchase instead. The information in this publication does not constitute legal, tax or other professional advice from TransferWise Limited or its affiliates. Question: How Do I Register My Tui Travel Money Card Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. If you cant remember your travel money card PIN, phone the contact centre. We offer a range of other useful products and services. If you have selected home delivery then the order will need to be signed for. 0000028982 00000 n This would mean that your transaction has gone through two exchange rate conversions which will increase the total cost of your transaction. Everything you need to know about using your Santander debit or credit card abroad. Just activate it and go. Registered office: Finsbury Dials, 20 Finsbury Street, London EC2Y 9AQ. You can also contact the Post Office Travel Card Customer Services department via the following methods: Heres how to deal with some common problems you might have with your travel card. And you can ask friends or family to top up on your behalf in any UK Post Office branch, too. Withdrawal charge 3.5 NZD, PLN Polish Zloty The Post Office Travel app is free to download from the Google Play and Apple App stores. 900412). I was informed that due to the Pandemic and people not travelling they had decided that cards would not be renewed automatically. In order to continue using your card, you will need to renew your card. 0000004031 00000 n Post Office Travel Money Card MoneySavingExpert Forum And while youre comparing spending options ahead of your trip, make sure to check out the Wise card. [sWopty)h[TK@[ZGD2Zq.Ru+\!mYI_Lj^/RdY3@pjXFWwi+A\W}a&y-5$ lOA3&/@v&f*C~WY8&g$( An on-screen confirmation message of your order will be displayed to advise if your order has been accepted or declined. What happens when my Post Office travel card expires? Bring a valid passport, UK driving licence or valid EEA card as ID. Withdrawal charge 20 SEK, SGD Singapore Dollar Any fees relating to commissions, card issuer, or delivery will be displayed during the order process. 2248 30 The app allows you to top up, track spend, view balances and freeze spend. For convenience, you can also add it to Apple Pay and Google Wallet. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. * Last name. Any additional charges (for instance ordering for home delivery on a Saturday or for home delivery orders under 500) will be displayed by the system. The Post Office travel card costs nothing to order. You can use it for spending and ATM withdrawals in over 200 countries, in 36 million locations. 0000046819 00000 n Post Office reserves the right to refuse any refund where it is believed that these Terms and Conditions have not been met, or where it is believed that the transaction is fraudulent. Refunds are available if your holidays been cancelled. Want a card that makesholiday spending super simple and ridiculously convenient? Take the Wise card, for example. A travel card is a type of credit card that is specifically designed keeping in mind the needs of a traveller. Download the Post Office Travel app from the Apple App Store or Google Play. Well process your request and send a Payout letter for the difference between your buyback and initial purchase rates. Orders incorporating same day collections: Cancellation can only be undertaken prior to dispatch of your order. First Rate Exchange Services Ltd, a company registered in England and Wales with number 4287490 whose registered office is Great West House, Great West Road, Brentford, TW8 9DF, (Financial Services Register No. Spend up a storm like a local. Max daily cash withdrawal: 1,700 PLN You will need to provide personal details during the order process, but you don't need an account login. Stay away from the Post Office, supermarkets and travel agents for cards (or cash), keep your money in pounds until conversion at ideal rates without fees at the time of transaction using cards from Starling Bank, Monzo, Metro Bank (Europe only), Revolut or Loot.io - or the various 'travel' credit cards of course. This fee continues until there's no remaining . For example, you can transfer unused USD to EUR, ready for your next trip to Europe. Withdrawal charge: 1.5 GBP, HKD Hong Kong dollar Plan your getaway with travel essentials including travel money, insurance and documents. Find answers to common questions about travel money and foreign currency. We offer a range of postal services to send, collect and return items, including regular sender services. Question: How To Activate My Post Office Travel Money Card For example, if you are using the card in Spain you should always choose to pay in euro if offered a choice; choosing to pay in sterling (GBP) in this example would allow the merchant to exchange your transaction from euro to sterling. You should receive a new card automatically. We offer a range of other useful products and services. To read our FAQs, manage your card or contact us about using it: There are three ways that you able to obtain a Travel Money Card, each very simple. 900412). , regardless of which card youre spending on. Refunds will be made at the same exchange rate as given at the time of purchase. Well cancel your card and work out the best way to replace it. Withdrawal charge: 3 CAD, CHF Swiss franc Plan your getaway with travel essentials including travel money, insurance and documents. Max daily cash withdrawal 1,700 AED You'll receive your card within 2-3 days. And which one should you go for? You can use it to order and activate your card, monitor your balance and top up with currencies. Check out the fees and rates before you travel. Money Orders | USPS If you have unused currency on your card, there are a couple of options available. Withdrawal charge 20 NOK, NZD New Zealand Dollar Use our app to order and activate your Travel Money Card, view your balance and top up your card. 629 Posts. Please note that you will get a better exchange rate by spending on your card or withdrawing cash from a Post Office branch. Any applicable charges (for instance ordering for home delivery on a Saturday) will be displayed by the system. There is such a thing as a soft credit search or a soft credit check, which is recorded in your credit history, but is not visible to other lenders. Max daily cash withdrawal 2,500 DKK We'll cancel your card and work out the best way to replace it. We offer a range of other useful products and services. After you've activated your card, you can manage it using our travel app or via a web browser. 0000007457 00000 n These ATM fees vary depending on the currency used. You can have up to 10,000 in your Post Office travel card at a time, with a maximum expenditure of 30,000 a year. You can use your Cash Passport like you would a debit or credit card, but with your own prepaid funds. The Post Office offers excellent exchange rates. If youre not happy with your Post Office experience, please let us know and well do our best to put things right. Where possible, you should print this and take it with you if you are collecting your order from a Post Office branch. Max daily cash withdrawal: 110,000 HUF