No refund will be made for any unused or partially used portions of the vacation package. We seek to use reasonable organizational, technical, and administrative measures to protect your personal information within our organization. This charge includes an estimated amount to recover the amount we pay to the hotel in connection with your reservation for taxes owed by the hotel including, without limitation, sales and use tax, occupancy tax, room tax, excise tax, value added tax and/or other similar taxes. We reserve the right to amend these Terms & Conditions at any time without prior notice. All travelers on your Booking (if more than one passenger) must travel on the same itinerary. Qualifying Purchases can be made online on the Sites for the applicable brand that offers ClubMiles membership. Room Only (RO) means that no meals will be included in the price you have paid for your accommodation/vacation package. NOT EXCEED $1,000.00 OR YOUR ACTUAL, OUT-OF-POCKET COSTS AND You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use the Site in accordance with all Terms & Conditions herein. Thats why, if you see a lower price (including taxes and fees)for the same flight itinerary offered and available for booking on a Major OTA Competitors site within twenty-four (24) hours of booking, we will match that lower price by refunding the difference in price, or if you prefer, we will cancel your booking with us for a full refund. The terms you and your used throughout these Terms refer to any member and any person eligible to participate in the Program, as applicable. ARE IN NO WAY LIABLE FOR SUCH PROVIDERS' PRODUCTS AND SERVICES. Any service fees that we charge for making such special requests on your behalf are non-refundable for services rendered and do not guarantee any particular result. Please do yourself a favor and book directly with the airlines. DAMAGES. Earn two (2) Points for every Canadian dollar spent on an Ancillary Offering that is combined with the purchase of flights, hotels or rental cars through the CheapOair.ca branded desktop or mobile website. You acknowledge and understand that your consent is not a condition of purchase. On some non-prepaid hotels, hotel companies require a deposit up to the full amount of the stay. Once our representative has verified that the PMP applies, you will be given the choice to either keep your itinerary with a refund of the difference in total price, or cancel your booking with us for a full refund. CheapOair, due to contractual requirements, is not able to provide you with a breakdown of the cost for each portion of your Vacation Package booking. All such bookings where the cancellation may be permitted must be cancelled prior to the scheduled departure time of the first flight segment by calling our customer service center. We invite you to sign up for our newsletter to receive promo codes by email. You must call the hotel directly to confirm pet policies, including fees and pet restrictions on breeds and size. The Cancellation Password will expire within 3 hours of issuance. For bookings made within 24 hours of departure time, we may contact you by email or phone to verify the transaction (we may do this for other high risk transactions as well). Arbitration uses a neutral arbitrator instead of a judge or jury, and court review of an arbitration award is very limited. No failure on the part of CheapOair to enforce any part of these Terms & Conditions shall constitute a waiver of any of CheapOair's rights under these Terms & Conditions, whether for past or future actions on the part of any person. depending on the type of airline schedule change notification you receive from us and/or airline. ClubMiles will attempt to credit your Account with the awarded Points on a timely basis, usually thirty (30) days after the booked travel was completed. You'll be taken to the "Cancel . If your ticket is non-refundable and you cancel after that 24-hour window, you'll have to pay a fee of $125 or more, depending on the airline (some international flights will have a. All communications from ClubMiles to members relating to the Program will be made via email. If such refund is not processed by the supplier, we will refund you our post-ticketing service fees applicable to your agent assisted refund request , but not our booking fees for the original travel reservation or booking. If a customer does not fulfill their obligation, they may miss their flight or lose the value of their reservation, and other options may not be available. In no event shall ClubMiles liability with respect to the Program, including liability for negligence or breach of contract, be greater than the Points accumulated to your Account at the time the dispute arose, subject to these Terms. You may be required by the relevant Travel Supplier(s) to present a valid credit or debit card at the time of check-in at the hotel and/or at the pick-up location of the car rental company to provide confirmation of authorized card usage and/or to secure any additional charges. Government-issued ID and proof of citizenship are required for international travel (for all countries outside of the United State of America). Due to technical problems, if the code is not accepted or a coupon link is not present, you have the right to not purchase the product or service, but in no circumstances will the credit be applied after purchase is made. If you object to your information being transferred or used in this way please do not access or participate in the Program. From time to time and depending on the airline(s) operating your flight(s), we may provide you with the option to request through us Airline optional services and products in connection with your ticket(s), which may include, without limitation pre-reserved seat assignments and checked baggage. In addition, you acknowledge you have previously enrolled in the CheapOair Rewards Program (the Rewards Program), or if you have not, you agree to be enrolled in the Rewards Program, and to be bound by the Rewards Program Terms and Conditions (Rewards Program Terms), which are available at CheapOairCardRewards.com. Cancellation requested within 24 hours of booking (USA Web-sites Only). Our services fees associated with the original travel reservation or booking are not refundable. Iowa: SOT #967, CheapOair accepts NO RESPONSIBILITY for an individual property's pet policy. Packages can only be canceled according to the cancellation rules of each individual travel product component which make up the package. To see the list of countries where credit cards are accepted, click the drop menu down in the check-out page. Click here to see a breakdown of taxes and our service fees.Due to our relationship with our many suppliers, our fares at times, may be better than standard published fares. 137 West 25th Street, The following modifications to the Limitations of Liability/Disclaimer section of these Terms & Conditions apply to residents of New Jersey: If an e-Ticket is generated the ticket information will be available on the Site. You should always check the airlines website and weather channels for airport updates. Eligibility applies whether the relationship is biological, adoptive, step, in-law or domestic partner, foster, or ward/legal guardian. Airlines are also allowed to hold a . CheapOair has no control over and assumes no liability for the actions of the suppliers from whom it obtains travel products or services. This Site is provided by us solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. All refund fees are charged on per-passenger, per-ticket basis. All fares displayed above are after the 10 USD instant discount applied. The Conventions govern and in most cases limits the liability of carriers to passengers for death or personal injury. Your reservation is secured and guaranteed once you have received the final confirmation email and or voucher. It does not cost them anything to cancel a flight within 24 hours. AVAILABLE" BASIS. If for any reason the fare you are attempting to book is not available you have the right to cancel such booking with no cost to you.In accordance with the US Airline Deregulation Act, Open Sky Agreements. While most hotels will strive to honor your requests, neither CheapOair nor the hotel will guarantee that your request will be honored. All vacation packages are non- refundable and non-transferrable. Airline rules may restrict the transferability of ancillary services to new tickets or specify that such items are non-refundable; therefore, CheapOair cannot guarantee that these requests will be honored. Please return to this page periodically to review any changes. Reservations cancelled by phone or within 48 hours of check-in or pick-up date/time are not fully refundable. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival. Due to the operational needs of each airline, changes are often made to the flights that they are currently operating. When there are two or more airlines involved for connecting flights, you may have to reclaim your bags at the connecting airport and check-in again to continue your journey. We strongly encourage you to contact the operating carrier to resolve any issues concerning the use and availability of any such optional services and products. For further information please consult your airline or insurance company representative. You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Site). Please double check for any surcharges or fees if you will not be returning the car to the exact same location you picked it up from. You agree to be liable for any and all credit card payments and you agree not to dispute charges after the purchase has been made and your tickets and/or other products have been delivered by email confirmation or have been shipped to you. Government entry/exit fees may apply, depending on your destination. We are not a co-vendor associated with the vendor with whom we book or reserve your travel arrangements. Name changes are not permitted. Our standard service fees are $0.00 to $35.00 per person one-way/roundtrip for economy class tickets. advance purchase, eligibility, seating, or other limitations; travel days, dates, minimum or maximum stays, holidays, seasons, blackout dates, stopovers, and/or waitlisting restrictions; reservation validation limitations of up to one year (if any extension permitted, penalties/restrictions may apply); you have applied for a cancellation and refund with us and if the fare rules provide for cancellation and refunds; you are not a "no show" (most "no show" bookings are in-eligible for any waiver from suppliers for refund processing); and. : the Super Bowl, Olympics, New Year's Eve in Times Square) or peak seasonal dates many hotels may change the cancellation policies of the booking. Any and all changes are subject to availability, limitations and restrictions determined by Travel Suppliers (availability may be very limited during peak travel periods). When requesting Cheapoair to cancel a booking on your behalf, our agents will send you an email with a unique Cancellation Password to the e-mail you entered when the booking was created. CheapOair will charge a service fee of $15 in addition to supplier penalty fees, if any. Taxability and the appropriate tax rate and the type of applicable taxes vary greatly by location. CheapOair will send the voucher to the email address supplied to us when your booking was made. A maximum of $5 per person can be saved by using this promo code; a total up to four (4) passengers is needed to redeem the full value of Promo Code. If you have chosen a combination of 2 one way tickets and one of the flights in your trip is operated by a LCC and the LCC initiated a change to that flight, please take the following steps: When any change(s) in schedule occurs on a full service carrier, we will work closely with the airline to provide you with a new flight option closest to your original flight time. The advertised Promo Code provides discounts against our service fees on stated routes. CheapOair acts as a service that provides value added service to retail travel agents and consumers. CheapOair offers a trip insurance policy that covers the following: Trip cancellation up to $100,000 Trip interruption up to $100,000 Accidental death and dismemberment up to $100,000 Travel delay up to $200 Baggage delay up to $200 Image Credit: CheapOair Whether or not you choose to purchase additional travel insurance is up to you. We reserve the right to cancel your CheapOair account and terminate your use of the Site if you violate any of the above prohibitions. For all questions about SMS services provided by CheapOair, you can send an email to textalerts@cheapoair.com. For transactions involving hotels located within certain jurisdictions, the charge to your debit or credit card for taxes and fees includes a payment of tax that we are required to collect and remit to the jurisdiction for tax owed on amounts we retain as compensation for our services. You will save money (CheapOair charges a sales commission) and you can make any changes within 24-hours for free. That's why, if you see a lower price (including taxes and fees) for the same flight itinerary offered and available for booking on a Major OTA Competitor's site within twenty-four (24) hours of booking, we will match that lower price by refunding the difference in price, or if you prefer, we will cancel your booking with us for a full refund. All amended terms automatically take effect when these Terms & Conditions are updated. Passengers may inspect the full text of the contract of carriage at the each airline's airport or city ticket offices. use, publish, delete) to any content you submit without notice to you and without any payment of any kind. It is very important that you confirm directly with the property that they do, indeed, accept pets. Daily rates imply a 24 hour reservation period. If anyone ask, I can provide the ticket and mails. If you want to receive immediate confirmation on your seat or if you have any special requirement such as "stretcher assistance" or "wheelchair", please contact the airline directly. AND ARE IN NO WAY LIABLE FOR Often these changes are a prediction of travel needs for a future dates but can also reflect same day changes. You are solely responsible for any such additional surcharges due to the Travel Supplier; if you have any questions about such surcharges, please contact respective the Travel Supplier directly. ACTS BUT DOES APPLY TO THE ACTS OR OMISSION OF OTHERS. Book by 31 Aug, 2018. When you are ready to make your new booking and wish to use your airline credit, you will be required to the pay fare difference (if any), applicable airline penalties and any applicable CheapOair post-ticketing fees. AND Judgment on the award issued by the arbitrator may be entered in any court having jurisdiction. Flight or reservation details. we are able to secure waivers from suppliers to process this requested cancellation and refund. This fee can be higher if picking up in one state and dropping off in another. Frequent traveler points and/or miles may or may not be available for any portion of your Booking. You agree that you will not violate the restrictions in any robot exclusion headers on this Site, or bypass or circumvent other measures employed to prevent or limit access to this Site. These Terms & Conditions and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of New York, USA, exclusive of conflict or choice of law rules. Automotive Images, Copyright [2000 - 2020] izmo, Inc. All Rights Reserved. We accept credit cards and debit cards issued in US, Canada and several other countries as listed in the billings section. When you purchase an itinerary that is covered by CheapOair Connection Protection, in the event of an involuntary schedule change or cancellation, we will make reasonable attempts to find you an alternative flight option(s) or other acceptable means of transportation to your destination (or refund the cost of your unused ticket should no options be available). In order to establish validity of such transactions, we may contact you or your bank. Without limitation, any exploratory, speculative, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited. All prices are displayed in United States Dollars (USD). This only provides you with an acknowledgement of your request and provides you with a tracking number. Half Board (HB) means that your breakfast and evening meal is included in the price you have paid for your accommodation/vacation package. Travel. Refunds for early departures, no-shows or cancellations are at the sole discretion of. In order to establish validity of such transactions, we may contact you or your bank. Check with the airline or call us for details. Resort fees, energy surcharges and cleaning fees, may be charged on a daily basis. : hotels, car suppliers, airlines). Partial changes or cancellations to one product component of the package may not be allowed by certain Travel Suppliers. Our total prices include all taxes and fees applicable to airfare, hotel accommodation, car rentals and activities included in your Booking, unless stated otherwise in your ticket information email or in these Terms & Conditions. Except as described below, we are not the vendor collecting and remitting taxes to the applicable taxing authorities. Your continued use of the Site following the posting of changes to the Terms & Conditions will mean you accept those changes. Most rental companies require a Commercial Driver's License for renting a full size van. You will be billed to the credit card used for payment. These fees will only be assessed if a refund has been authorized by the supplier or a waiver has been received and when the airline/supplier rules permit such refunds. If you purchased travel protection on or after February 1, 2015 and before May 1, 2015, you can view the applicable Description of Coverage here. Once certain travel reservations are made and paid for they may be completely non-refundable or there may be a penalty involved in cancellation or seeking a refund from the supplier of travel products and services. 4. This may vary depending on the accommodation). We reserve the right to censor, edit, remove or prohibit the transmission or receipt of any information that we deem inappropriate or in violation of these Terms & Conditions. . Hotels may take up to 24 hours to return a confirmation number. We will endeavor to pass any reasonable requests to the Travel Supplier; however, we regret that we cannot guarantee that your special request will be fulfilled. COMPLETENESS, MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, You agree you will not access, monitor or copy any content or information of this Site using any robot, spider, scraper or other automated means or any manual process for any purpose without our written permission. Original room rate is not guaranteed. CB Airlines CheapOair airfare cancellation fee made online within 24 hours CheapOair review: airfare cancellation fee made online within 24 hours R revtsg of US Mar 09, 2016 11:18 am EST Verified customer Featured review Is it not true that you can cancel an airline ticket within 24 hours if made online with no penalty? You are requested to review and save the itinerary. When certain transactions are determined to be high risk by our systems, we will not process such transactions unless our credit card verification team has determined that it's safe to process them. Bed and Breakfast (BB) means that breakfast is included in the price you have paid for your accommodation/vacation package. Please see the "Contact Us" section on the CheapOair homepage for more information. A violation can result in five years of imprisonment and penalties of $250,000 or more (49 U.S.C. Such airlines may charge their own fees for changes, refunds, or if exchanges are requested. SERVICES (SUCH AS AIR AND GROUND TRANSPORTATION, HOTEL The booking bonus instant savings discount is automatically applied to our standard service fees. Such optional services and products will be provided to you by the airline(s) and their purchase cost shall be in addition to the ticket cost and subject to the each airline's availability and terms of use. The exact number of Points required to redeem for certain Service Fees or Ancillary Offering Fees will be shown online on the applicable Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack. You understand and agree by participating in the Program that we can make these changes at any time, with or without notice. To ensure that your credit, debit or charge card is not being used without your consent, we may validate your name, address and contact number supplied by you during the booking process against appropriate third party databases. Your use of the site shall be at your own risk. "Service Element" - a singular product or service listed on the Site that can be booked independently of any other service. I was forced to agree to pay $100 or CheapOair will NOT cancel the reservation. You will not be able to unsubscribe to Program-related email notifications but may unsubscribe from promotional email via the unsubscribe link at the bottom of such emails. Points are not earned on bookings that are cancelled. You can check with a CheapOair customer service representative for more detailed information regarding your package. Available only on selected itineraries as indicated. When you make an eligible net purchase (eligible purchases minus credits, returns and adjustments) (Eligible Purchase) with your CheapOair Credit Card or CheapOair Visa Card, you will automatically earn points in your Rewards Program account if your CheapOair Credit Card or CheapOair Visa Card account is open and in good standing both at the time you make an Eligible Purchase and at the end of your billing cycle during which you made an Eligible Purchase. If you initiate arbitration the only fee you shall be required to pay is US $200; all other costs will be borne by the Company, except in the event that the arbitrator determines that the claims were frivolous, the arbitrator may award to the prevailing party the costs and attorneys' fees reasonably incurred in connection with the arbitration, except that, in arbitrations proceeding in California, the arbitrator is not empowered to award the prevailing party the fees and costs it incurred in connection with the arbitration. You acknowledge that we are acting as a marketing agent with regard to any airline optional services and products. This notification does not automatically qualify you for a refund. Book Now, Pay Later Reservations use your credit card to hold your reservation until you arrive for check-in. Our standard service fees are $35 per person one-way/roundtrip for economy class tickets. It ultimately depends on the airline or airlines involved. The promo code offer is on our transaction service fees only, Discount varies based on the transaction service fees charged for that ticket or travel reservation, and the value of discount will be up to the amount of the service fees charged for that transaction or the promo code's value per transaction whichever is less. If your CheapOair Credit Card or CheapOair Visa Card is closed, only the Rewards Program Terms will apply to your Rewards Program account and not these Credit Reward Terms. Please note that it is your sole responsibility to ensure that you meet the passport, visa, and/or health requirements of the countries you wish to visit and those that you transit (even if it is for a simple flight change). You must have a minimum of 1000 Points in order to use instant redemption. Some airlines will only allow unaccompanied minors to travel on non-stop flights. Click here to view the list of airlines and phone numbers. If you do not receive any email communication from CheapOair, please email feedback@cheapOair.com and include the confirmation number and a contact phone number. If your credit card is declined for any reason, we will notify you within 72 hours. AAA and the parties must comply with the following rules: (a) the arbitration shall be conducted by a single arbitrator approved by or otherwise affiliated with AAA; (b) the party initiating the arbitration shall choose the form in which they would like the arbitration to be conducted: via telephone, online, solely based on written submissions, or at an in-person hearing; (c) notwithstanding the foregoing, if either party requests an in-person hearing: (i) the arbitrator shall decide whether a hearing is necessary or whether the arbitration should proceed via telephone, online or solely based on written submissions, (ii) if the arbitrator deems that a hearing is necessary, the hearing shall occur at a mutually agreed upon location, or, if the parties are unable to agree on a location, at a location that is selected by the arbitrator and is reasonably convenient to all parties, and (iii) either party may elect to participate in an in-person hearing by phone, unless the arbitrator decides otherwise; (d) the arbitrator may not award any: (i) incidental, indirect or consequential damages, including damages for lost profits, or (ii) punitive or exemplary damages, except where permitted by statute, and the parties waive any right to recover any such damages described in subparagraphs (d)(i) and (d)(ii); (e) the arbitrator may award injunctive or declaratory relief only in favor of the party seeking relief and only to the extent necessary to provide relief warranted by that party's claim; and (f) unless otherwise mutually agreed by the parties in writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. " Posted 5 years ago CheapOair is rated 1.3 based on 9 reviews For disputes or claims you have against Cheapoair, you must first give us an opportunity to resolve your claim by sending a written description of your claim to 1-646-738-4820 or feedback@CheapOair.com. any claim of any nature arising out of or in connection with air or other transportation services, products or other features performed (or not) or occurring (or not) in connection with your itinerary. Most of our airline tickets are 100% non-refundable. : car, hotel, flight). Customer satisfaction is the foundation of our success. Once you have provided our customer service agent with your cancellation request, we will then send you an email notification that your request has been received. CheapOair strongly recommends the purchase of travel protection, which may help to recover certain change and cancellation fees. When you purchase the Price Drop Assurance service, we will search your exact itinerary (travel dates, airports, passengers, airlines & flights) for 24 hours after you book your ticket(s) to look for opportunities to realize additional savings on those ticket(s). 2006-2020 Fareportal, Inc. All rights reserved. BY ACCESSING OR PARTICIPATING IN THE CLUBMILES PROGRAM, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. These changes are made by the airline and are outside of our control. All bookings and fares are not guaranteed until ticketed by the supplier. hours prior to your scheduled departure and provided you have not checked in for the flight. In the event that a supplier defaults prior to providing the service to you where a payment has been made, your sole recourse for a refund shall be the defaulting supplier, from insurance covering such defaults if any, or from other responsible third party unless such loss was caused solely by CheapOair. Traveler understands that CheapOair accepts no responsibility for determining passenger's eligibility to enter or transit through any specific country. THE INFORMATION AND OFFERS (INCLUDING TEXT, GRAPHICS, LINKS OR OTHER These Booking processes will apply to any of our individual Service Element's Terms & Conditions set out below. In the event that the CheapOair Vacation Package Terms & Conditions change, the modified terms will go into effect on the date when posted on this Site. If your credit/debit card or other form of payment is not processed or accepted for any reason, we will notify you within 24 hours (it may take longer than 24 hours for non credit/debit card payment methods). THE SITE OR THE SERVICES OR MATERIALS ON THE SITE OR THE TRAVEL For flight cancellations and refunds please contact our Call Center within 24 hours after your purchase, as provided in the above paragraph, at the following telephone numbers: 01 (55) 1102-8000 1 855 VOLARIS (8652747) 502-2301-3939 506-4002-7462